: M To complete the task start a new thread. You are required to answer make one post and respond to another post. keep the

: M To complete the task start a new thread. You are required to answer make one post and respond to another post. keep the discussion going. Problem Solving and Decision Making. The Ritz Carlton Chain with Horst Schulze, as president had received an award as the best hotel in the world. Yet complaints by guests were not eliminated. At one hotel guests complained for three years that room service was late. To solve the problem Schulze dispatched at team composed of a room-service order taker, a waiter and a cook. Everything seemed fine except the elevator took a long time. Neither the engineering department nor an elevator company specialist could find a technical problem with the elevator. What steps would you take to come up with a solution?. The answer may surprise you –